The company have complete advanced production equipment, 20-year technical management experience in production, complete quality control system of whole technological process including material purchase, forging, heat treatment, machining and packaging.
1. Inquiry-Professional quotation.
2. Confirm the price, lead time, logo, payment term etc.
3. Our sales send the Proforma Invoice with freedom seal.
4. Customers make the payment as a deposit and send us Bank receipt.
5. Rockard sales confirm the receipt of down payment and make the samples according to your requests; Photos of products or Samples will be sent for your confirmation and approval. After approval, we will arrange the production & inform the estimated time.
6. Production process - we will follow closely the full process for you; Send photos to keep you informed of the progress of production. Update the estimated delivery time.
7. End Production-Mass production products photos and samples will send to you for approval. You can also arrange the third party Inspection.
8. Clients transfer payment balance and we Ship the goods with transportation means requested. Inform the tracking number and send other shipping documents.
9. Receipt of goods and other after-sale services
10. Feedback to Rockard about Quality, Service, Market & Suggestion.
Within 12 hours.
24 hours hotline service.
10 years warranty of frame.
Recommendations for the market.
Happy to receive clients' feedback.
We advocate custom steel processing.